Q: How to choose your size?
A: Refer to the size chart on our product details page. Our size is Asian sizing. Due tomanual measurement and different batches,there can be a 2-3 cm size difference.
Q: Will the color I see be the color I receive?
A: All images are taken of the item you will be receiving. Images are professionally editedto color match as best as possible. However,due to different screens, color contrast displays, and lighting, colors may vary slightly.
Q: I have made my payment, when can I expect myitems to be shipped?
A: We appreciate your patience with us. After yourpayment has been completed, our warehouse willship your package within 3-7 business days. For anyurgent orders, please make a note and inform ourcustomer service team as soon as possible. If youhave any questions about shipping, please feel freeto contact customerservice team.
Q: How to process a return?
A: If you are feeling unsatisfied with your order, wedo offer a return service. Please log into youraccount and click to request a return. Do not sendyour items back to where your package was shippedfrom as our returns address may vary. The itemsmust be unused, undamaged, and with the originalpackaging. There may be a returns fee.
Q: How are the items shipped?
A: We generally offer free shipping (except in some remote countries) and paid express shipping.
Q: Not satisfied after receiving your items?
A: If you’re not entirely happy with your items,don’t be in arush to leave a negative comment,please letus try and make things right! Feelfree to reach out to our customer service teamand we will try our best to find a solution you an be happy with.
Q: Can I modify the order information or cancelthe order at any time?
A: Once the package has been marked as shipped, we can no longer modify or cancel therder.